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Frequently Asked Questions
Q1. What payment methods are accepted?
We accept T/T, Western Union, Money Gram, PayPal, and Trade Assurance Services.
Q2. What are the delivery terms?
We ship via major international carriers including DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
Q3. What is the estimated delivery time?
Generally, it takes about one week if goods are in stock. For non-stock items, it ranges from 15-30 days depending on the order quantity.
Q4. Is there a warranty period for the products?
We provide a 1-year warranty. Please note that wearing parts like drill bits and screwdrivers are excluded.
Q5. Do you provide door-to-door delivery and customs handling?
Yes. If you have import experience, we ship via standard express. If you do not have experience, we can handle customs, taxes, and deliver directly to your door. We also offer shipping routes through the United States for tax-efficient delivery.
Q6. Can the products be customized with logos?
Yes, we support customization for both product colors and logo placement to meet your specific requirements.
Daher Orthopedic Implants
