Q1: Are you a trading company or manufacturer?
A: We are a professional manufacturer located in China specializing in orthopedic solutions.
Q2: What payment methods do you accept?
A: We currently accept T/T (Telegraphic Transfer), Western Union, and PayPal.
Q3: What is the typical delivery time for orders?
A: We maintain a significant inventory. If the items are in stock, orders can typically be shipped within 1 week.
Q4: Which shipping methods are available?
A: We utilize reliable international couriers including DHL, UPS, FEDEX, and TNT for global delivery.
Q5: Do you provide product samples?
A: Yes, we offer samples. Depending on the product, free samples may be provided while the customer covers the freight costs.
Q6: What is the warranty period for your medical products?
A: We stand by our quality and offer a 5-year warranty for our products.