Can I have a sample order?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
What about the lead time?
It typically takes 3-5 days for sample preparation. For mass production, the timeline needs to be confirmed based on order volume.
Can you accept customized products?
Yes, we have a complete design and drawing department along with CNC machinery to provide high-precision customized services.
How do you ship the goods and how long does it take to arrive?
We ship via DHL, UPS, FedEx, or TNT. It usually takes 3-5 days to arrive. Professional shipping services are available to handle customs clearance requirements.
Do you offer a guarantee for the products?
Yes, we offer a 3-year warranty on our products to ensure long-term reliability and performance.
Is it possible to print my logo on the products?
Yes. Please inform us formally before our production begins so we can accommodate your branding requirements.