Q1 Can I have a sample order?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
Q2 What is the typical lead time?
Sample preparation takes 3-5 days; lead time for mass production depends on the order requirements.
Q3 Do you support customized products?
Yes, with our dedicated design department and CNC capabilities, we provide high-precision customized services based on your drawings.
Q4 How are the goods shipped?
We primarily ship via DHL, UPS, FedEx, or TNT. Delivery usually takes 3-5 days, and we provide professional shipping services for customs clearance.
Q5 What is the product warranty?
We offer a 3-year warranty on our products to ensure long-term quality and reliability.
Q6 Is logo printing available?
Yes, we can print your logo on the products. Please inform us formally and provide the design before production begins.